Big changes are happening! We’re thrilled to announce the grand opening of our new drive-up and walk-in facility, located just south of our current building on Highway 14. The doors officially open Friday, January 3, 2025, at 8:30 a.m., and we can’t wait to welcome you!

Reintroducing Walk-In Services
Dylan Morse, our Regional Vice President, shared his excitement about this milestone:

“Our new location underscores our commitment to the people of Knoxville. Reintroducing walk-in services ensures that we’re meeting the needs of our customers while providing a more welcoming and accessible banking experience. Whether you want to visit us downtown or use this new drive-up location, we are here to serve you.”

This new space reflects our focus on you—our valued customers—and our dedication to the community we’re proud to call home.

A Community Effort
Steve Kraayenbrink, our President and CEO, highlighted the teamwork behind this project:

“The construction of this new facility reflects our growth and our commitment to continually enhancing the services we provide. We want to extend our heartfelt thanks to our general contractor and the many skilled local contractors who partnered with us to make this project a reality. A special thanks also goes to our incredible internal team, who went above and beyond their daily responsibilities to bring this vision to life.”

What to Expect During the Transition
To prepare for this exciting change, our current drive-up location will close at 2:00 p.m. on Thursday, January 2. The ATM will also be moved and unavailable until the morning of January 3, when our new facility opens.

Stay tuned for details about our upcoming ribbon-cutting ceremony and open house celebration. We’re looking forward to seeing you at our new location and continuing to serve you in 2025 and beyond!

Thank you for being a part of this journey with us.