Earlier this week we also celebrated the retirement of Carol Jochems, whose warmth, humor, and exceptional customer service have made a lasting impression during her eight years as a part-time teller in our Pella locations.

Carol’s journey at the bank may have been part-time, but her impact was anything but. Lisa Walters spoke at the celebration, sharing her appreciation for Carol’s positive attitude and outstanding customer service. She recalled the joy of hearing Carol’s laughter echo through the teller line, brightening everyone’s day.

Joined by her husband Gary, Carol was honored with flowers and an engraved crock as tokens of appreciation for her time and dedication. When asked about her retirement plans, Carol’s humble heart shone through as she replied, “well, nothing big.” She looks forward to spending more time with her family, visiting relatives, and embracing her role as a loving grandmother.

Congratulations, Carol, on a well-deserved retirement! Thank you for sharing your humor, kindness, and laughter with all of us. We wish you endless joy in this next chapter of life surrounded by loved ones.